Start here

Your first shift, in the right order

Learn the cafe as a repeatable service route. Speed arrives later; your first goal is to make every handoff obvious and every order exact.

Before the first ticket

Map the room once

The cafe becomes difficult when players discover stations only after a queue forms.

  • Follow Bonnie’s prompts instead of rushing past them; the tutorial introduces systems in a deliberate order.
  • Walk the full route once: register, kitchen display, batter area, hot line, toppings, tables, dish cleaning, staff coffee, camera, and repair points.
  • Keep the kitchen order display visible from your normal prep route. It is the best defense against forgotten toppings.
  • If playing with friends, choose home stations before the first multi-customer shift.
First order walkthrough

Ticket → plate → clean station

Use this seven-step pass until you can perform it without improvising.

  1. 01

    Accept

    Interact with the register and accept the order. Do not start from the customer’s spoken request alone.

  2. 02

    Read

    Confirm the base food and every topping on the ticket or kitchen display.

  3. 03

    Prepare

    Gather the ingredients required by the current tutorial recipe and combine them at the correct station.

  4. 04

    Cook

    Use the matching appliance and complete the cooking interaction before plating.

  5. 05

    Finish

    Add only the toppings shown. Butter and maple syrup are separate choices, and a plain order should stay plain.

  6. 06

    Serve

    Carry the finished dish to the matching waiting customer.

  7. 07

    Clear

    Pick up the used dish and clean it before you return empty-handed to the service line.

When checks unlock

Attach safety to the register

  1. 1. Look directly. Check the customer before accepting an order.
  2. 2. Use the camera. Compare the available CCTV view when the system is active.
  3. 3. Respond, then resume. If the live check or CCTV shows a clear abnormal sign, close the shutter; otherwise process the ticket normally.
When service breaks

Stop feeding the queue

  • Fire or appliance hazard: secure the station before making another item there.
  • Power failure: restore the affected power source before adding unfinished orders.
  • Low sanity: use staff coffee, not a customer drink, then return to your home station.
  • Team confusion: freeze new prep, read the oldest ticket aloud, and rebuild from there.
Choose your crew size

Use a smaller plan than the panic

The same cafe loop works at every group size, but only if the team knows who owns the next handoff.

Solo

Keep intake deliberately small. Complete the whole ticket, clear the dish, then accept the next customer. Stop routine prep immediately for a cafe-wide interruption.

Two players

Player one owns register checks plus serving; player two owns prep plus cooking. The first free player handles dishes or the active hazard.

Three or more

Split register/check, hot line, and runner/cleaner. A fourth player floats between gathering ingredients and service-blocking hazards.

End of first-session check

You are ready for a busier shift when…

  • You can find the register, order display, hot line, toppings, dish area, staff coffee, camera, and repair points without searching.
  • You can complete one displayed order without adding, skipping, or guessing a topping.
  • You know when to pause service for a customer check or shared hazard.
  • After an interruption, you can identify the oldest active ticket and restart from it.
Pocket checklist

The five lines worth remembering

  1. 1
    Read the ticket

    Accept the customer’s order at the register. The printed ticket and kitchen order display are your source of truth—do not cook from memory.

  2. 2
    Build the exact order

    Prepare the requested base item, cook it fully, then add only the toppings shown on the order. A correct-looking dish can still be wrong if one topping is missing.

  3. 3
    Serve the right table

    Match the finished plate to its waiting customer. Clear used dishes promptly so the next rush does not bury the team in cleanup.

  4. 4
    Check before you trust

    Compare the customer you see with the available camera view. If the live check or CCTV shows a clear abnormal sign, use the cafe’s shutter instead of processing the order.

  5. 5
    Reset the cafe

    Restore sanity with the staff coffee, respond to fires or power failures, and return tools and ingredients to a predictable workflow before the next customer.